ERP decisions affect every workflow in retail and distribution. This checklist helps teams pick a partner that can handle inventory complexity, multi-location operations, and finance reconciliation.
See ERP development services or contact to discuss your scope.
Map the current workflows first
Document how inventory moves, how sales close, and how finance reconciles. A good partner will reflect your real process, not an idealized diagram.
Validate critical integrations
Check POS, accounting, eCommerce, shipping, and warehouse systems. Confirm how data syncs and how errors are handled.
Confirm data migration plans
Ask for a migration checklist and data validation steps. Define which fields are mandatory and how duplicates will be resolved.
Ensure inventory and finance alignment
The ERP must support batch tracking, valuation, and discounting logic. If finance and inventory disagree, reporting fails.
Review user roles and approvals
Retail teams need controlled access for pricing, discounts, and returns. Clarify approval workflows early.
Plan training and change management
Rollouts fail without training. Request role-based training sessions and clear documentation for day-to-day tasks.
Establish go-live and post-launch support
Define who owns issues after launch. Ask about SLAs, response times, and the process for enhancements.
Ask for real references
Speak to retail or distribution clients with similar complexity. Ask what went wrong and how it was fixed.
The bottom line
A strong ERP partner reduces risk by proving integrations, migrations, and post-launch ownership up front.
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